Refund policy

In general, we can not provide refunds except where required by New Zealand law. This ensures all of our customers are able to receive product directly sourced from industry-leading suppliers, that is guaranteed to have no tampering. The other reason is that collectibles are subject to volatile price movements.

We can not provide refunds for change of mind, incorrect choice or because our price changed at a later date.

In the unlikely event that you are unhappy with your order, please contact us immediately. We do our best to describe product correctly and honestly, but we are humans and mistakes can happen.

We will aways do our best to rectify any issues.